Frequently Asked Questions

Everything you need to know about our home office and stationery essentials.

When will my order ship?

Most orders are processed and shipped within 1-2 business days. Once your package is on its way, you will receive a confirmation email with tracking information.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange within 30 days of delivery.

Do you ship internationally?

Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.

Are your paper products sustainably sourced?

Absolutely. We use high-quality, acid-free paper that is sustainably sourced. For every Confidant notebook purchased, we also plant a tree to help give back to the environment.

How can I track my order?

You can track your order status through the link provided in your shipping confirmation email or by logging into your account on our website.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.